Frequently Asked Questions

Where Can I Get a...?
Registration Form    Release/Consent Form    Location Map

What is PCC Extension?
PCC Extension offers professional development, personal enrichment and lifelong learning courses open to the community to suit a wide variety of professional and recreational interests. For more information regarding our program, click here.

Who can attend PCC Extension classes?
PCC Extension classes are open to anyone in the community; both inside and outside of our district. Unless otherwise indicated, you must be 18 years of age to attend PCC Extension classes.

How do I register?
To Register by Phone:

You may call our office during our business hours to register. Have course information and your credit card information ready and call:

Main Number: (626) 585-7608

Hours of Operation
Open Monday-Friday, 9:00am-4:00pm

To Register by Mail:

Please mail a completed Registration Form. Include all course information and your check (payable to Pasadena City College) or credit card information.

Mail completed form to.

PCC Extension
1570 E. Colorado Blvd., Room CEC112
Pasadena, CA 91106-2003

To Register by Fax:

Our fax line is available 24/7. Faxes are processed during regular business hours in the order received.

Include all course information and your credit card information. Fax completed Registration Form to:

NEW Fax Number: (626) 585-3058

To Register in Person:

You may visit our office and register in person to pay with cash, check (payable to Pasadena City College) or credit card:

Foothill Campus
3035 E. Foothill Blvd., Room 112
Pasadena, CA 91107-3106

Hours of Operation
Open Monday-Friday, 9:00am-4:00pm

 
 
May I register at the first day of class?

You may register at the first class if there is space available. Please call PCC Extension before showing up for class to confirm class status. Note: Although you may register on the day of class, we encourage you to register early as many classes fill up prior to the class date. Also, classes with low enrollment may be cancelled prior to the day of class.

What if I want to drop a class?
PCC Extension Classes: Refunds are granted provided you notify PCC Extension by phone or email at least three (3) business days before your class begins. The registration fee will be refunded in the same format as originally paid within 6 weeks. There are no refunds beyond this deadline. Note: If instead of a refund, a non-refundable credit voucher is requested, a non-refundable rebate of $5 will be added to your voucher. Your credit voucher plus the $5 rebate may be applied towards any Extension class or program registration. Important Information: Refunds ARE NOT issued for absences nor prorated for late registrations. Missed class meetings may not be made up in another class. There is no auditing of classes. Returned checks will be subject to a $25 handling charge.

Trips & Tours: Except where noted, cancellation and refund requests must be received two weeks prior to trip departure date, and will be granted only if space is re-sold by PCC Extension. It may be possible to send a substitute in your place with prior notice to Pasadena City College. When approved, refunds will reflect processing fees per person AND any unrecoverable expenses such as lodging, tickets, etc. Day trip fees and deposits paid to PCC: Refunds to reflect $20 processing fee per person. Tour fees paid to Good Times Travel: If travel protection has not been purchased, only recoverable funds less a cancellation charge of $50 will be reimbursed once payment has been made. If travel protection has been purchased, you will receive a full refund (or partial if enroute), minus the cost of the premium. Note: Travel protection/cancellation insurance for multi-day tours is highly recommended. Pre-existing medical conditions are covered only if protection is purchased at time of deposit. Insurance also available for day trips.

Transfers: To transfer to another class, requests must be received at least three (3) business days before the original class meets.

Certificate Programs/Series Courses: Some courses are offered as part of a series for discounted rates. If you decide to drop an individual class, or classes, from a certificate program or course series, discounts will no longer apply. Course fees will revert to the non-discounted amounts and the refund will be adjusted accordingly.

Summer Swim Program: No refunds are given for cancellations, early withdrawals or no-shows, regardless of accident, illness or change of plans.

What if a class is cancelled?
Registration fee is automatically refunded in the same format as original payment within 6 weeks. Every attempt will be made to contact students ahead of time. Note: If instead of a refund, a non-refundable credit voucher is requested, a non-refundable rebate of $5 will be added to your voucher.

To whom do I pay the materials fee?
Material fees are paid directly to the instructor at the first class meeting.

Do we get credit or grades?
No, PCC Extension classes are not-for-credit. There are no official grades given.

Are Certificates available?
Students who complete a Certificate Program, in accordance with noted requirements, qualify for a Program Certificate of Recognition. To view available Certificate Programs, click here.

Note: Students may request a Certificate of Completion for any non-Certificate Program class. To receive a Certificate of Completion, students must attend all classes. Certificates of Completion are just $10 each and must be requested through PCC Extension.


General Information

Course Evaluations
Students are strongly urged to evaluate all courses they take. Just log into the PCC Extension website and follow the provided link to complete an online course survey. Questions are designed to be informative and constructive.

Insurance/Waivers
PCC requires all participants carry medical/accident insurance, and does not provide this coverage. When attending a class or trip off-campus, all participants are required to sign a liability waiver prior to departure.

Supplies and Equipment
Minimum enrollment is required to run classes. Please confirm class status before purchasing any supplies or renting any equipment. To view our Materials and Supplies Lists page, click here.

Internet Discounts
From time to time, some instructors having their own businesses use internet coupon sites such as Groupon, Travelzoo, etc. PCC Extension does not match nor adjust for discounts obtained by students registering through other registration mechanisms/programs. As with diners in a restaurant, or shoppers at the market, some may have coupons while others do not.

Classes for Kids
A Release and Medical Consent form will be sent along with your confirmation letter. Complete and return this form to the instructor at the first class.

Instructors
Detailed instructor biographies are available online. Should an emergency present itself, classes may be taught by a qualified substitute.

Class Locations
In addition to Pasadena City College, classes are held at various other locations, including Arcadia High School. For a map of the PCC campus and our other class locations, click here.

Parking Information
Parking on Campus: A parking permit is required to park Monday through Sunday in any Pasadena City College or Community Education Center student parking lot. One-day permits (good for the entire day and/or evening) are available for $2.00 at vending machines located in each parking lot. Student parking lots are so marked at lot entrances.

Note: The PCC Flea Market is held on the first Sunday of every month. On those days, student parking is only available in Lots 3 and 4. Parking is extremely limited. It is strongly recommended students arrive early to allow time to locate parking. For more information regarding the PCC Flea Market, click here.

Other locations: Unless otherwise indicated, parking is free at all other PCC Extension locations.

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