Frequently Asked Questions
Where Can I Get a...?
Registration Form Release/Consent Form Location Map
What is PCC Extension?
PCC Extension offers professional development, personal enrichment and lifelong learning courses open to the community to suit a wide variety of professional and recreational interests. For more information regarding our program, click here.
Who can attend PCC Extension classes?
PCC Extension classes are open to anyone in the community; both inside and outside of our district. Unless otherwise indicated, you must be 18 years of age to attend PCC Extension classes.
How do I register?
To Register by Phone:
You may call our office during our business hours to register. Have course information and your credit card information ready and call:
Main Number: (626) 585-7608
Hours of Operation
Open Monday-Friday, 9:00am-4:00pm
To Register by Mail:
Please mail a completed Registration Form. Include all course information and your check (payable to Pasadena City College) or credit card information.
Mail completed form to:
1570 E. Colorado Blvd., Room CEC112
Pasadena, CA 91106-2003
To Register by Fax:
Our fax line is available 24/7. Faxes are processed during regular business hours in the order received.
Include all course information and your credit card information. Fax completed Registration Form to:
Fax Number: (626) 585-3058
To Register in Person:
You may visit our office and register in person to pay with cash, check (payable to Pasadena City College) or credit card:
3035 E. Foothill Blvd., Room 112
Pasadena, CA 91107-3106
Hours of Operation
Open Monday-Friday, 9:00am-4:00pm
May I register at the first day of class?
You may register at the first class if there is space available. Please call PCC Extension before showing up for class to confirm class status. Note: Although you may register on the day of class, we encourage you to register early as many classes fill up prior to the class date. Also, classes with low enrollment may be cancelled prior to the day of class.
What if I want to drop a class?
PCC Extension Classes: Refunds are granted provided you notify PCC Extension by phone or email at least three (3) business days before your class begins. Registration fee refunded in the same format as originally paid within six (6) weeks. There are no refunds beyond this deadline. Important Information: Refunds ARE NOT issued for absences nor prorated for late registrations. Missed class meetings may not be made up in another class. There is no auditing of classes. Returned checks will be subject to a $25 handling charge.
Trips & Tours: Except where noted, cancellation and refund requests must be received two weeks prior to trip departure date, and will be granted only if space is re-sold by PCC Extension. It may be possible to send a substitute in your place with prior notice to Pasadena City College. When approved, refunds will reflect processing fees per person AND any unrecoverable expenses such as lodging, tickets, etc. Day trip fees and deposits paid to PCC: Refunds to reflect $20 processing fee per person. Tour fees paid to Good Times Travel: If travel protection has not been purchased, only recoverable funds less a cancellation charge of $50 will be reimbursed once payment has been made. If travel protection has been purchased, you will receive a full refund (or partial if en route), provided the defining reason is covered. Note: Travel protection/cancellation insurance for multi-day tours is highly recommended. Pre-existing medical conditions are covered only if protection is purchased in advance through Good Times Travel. Insurance also available for day trips.
UGotClass: Refunds for UGotClass online courses/programs are given only if a student notifies PCC Extension by phone or email at least three (3) business days before your online course/program begins. The registration fee will be refunded in the same format as originally paid within 6 weeks. There are no refunds beyond this deadline.
ProTrain: Refunds for ProTrain online courses/programs are given only if a student has not accessed any portion of the online course/program and the student requests a refund, in writing via email to PCC Extension within three (3) business days from the date of the course setup (email notification sent). There are no refunds for any online courses (or curricula) once a course has been accessed in any manner. If applicable, any shipped or online course reference materials (physical books, eBooks, study guides, CDs, Self-Study Kits, Videos, etc.) must be returned, unopened/unused at your own expense if you accept delivery of the package. Please understand that with enrollment and access of your online course, you have read and agreed to the aforementioned refund policy. There are no extensions granted for your course. If you do not complete your course by the end-date on your welcome letter, there will be additional fees for extended access to your course and any online reference materials such as eBooks.
Certificate Programs/Series Courses: Some courses are offered as part of a series for discounted rates. If dropping a class from a Certificate Program or a Course Series, discounts will no longer apply and the refund amount will be adjusted accordingly.
Summer Swim Program: No refunds are given for cancellations, early withdrawals or no-shows, regardless of accident, illness or change of plans.
What if I want to transfer to another class?
Transfer requests must be received at least three (3) business days before the original class start date.
What if a class is cancelled?
Minimum enrollment is required to run a class. If PCC Extension cancels a class, the registration fee is automatically refunded in the same format as original payment within six (6) weeks. Every attempt will be made to contact students ahead of time.
Note: If class requires the purchase of extensive supplies, or rental equipment, students must confirm class status before making any purchase. PCC Extension does not reimburse students for materials purchased/rented should a class be cancelled.
To whom do I pay the materials fee?
Material fees are paid directly to the instructor at the first class meeting.
Do we get credit or grades?
No, PCC Extension classes are not-for-credit. There are no official grades given.
Are Certificates available?
Students who complete a Certificate Program, in accordance with noted requirements, qualify for a Program Certificate of Recognition. To view available Certificate Programs, click here.
Note: Students may request a Certificate of Completion for any non-Certificate Program class. To receive a Certificate of Completion, students must attend all classes. Certificates of Completion are just $10 each and must be requested through PCC Extension.
Students are strongly urged to evaluate all courses they take. Just log into the PCC Extension website and follow the provided link to complete an online course survey. Questions are designed to be informative and constructive.
PCC requires all participants carry medical/accident insurance, and does not provide this coverage. When attending a class or trip off-campus, all participants are required to sign a liability waiver prior to departure.
Supplies and Equipment
Minimum enrollment is required to run classes. Please confirm class status before purchasing any supplies or renting any equipment. To view our Materials and Supplies Lists page, click here.
From time to time, some instructors having their own businesses use internet coupon sites such as Groupon, Travelzoo, etc. PCC Extension does not match nor adjust for discounts obtained by students registering through other registration mechanisms/programs. As with diners in a restaurant, or shoppers at the market, some may have coupons while others do not.
Classes for Kids
A Release and Medical Consent form will be sent along with your confirmation letter. Complete and return this form to the instructor at the first class.
Detailed instructor biographies are available online. Should an emergency present itself, classes may be taught by a qualified substitute.
In addition to Pasadena City College, classes are held at various other locations, including Arcadia High School. For a map of the PCC campus and our other class locations, click here.
Parking on Campus: A parking permit is required to park Monday through Sunday in any Pasadena City College or Community Education Center student parking lot. One-day permits (good for the entire day and/or evening) are available for $2.00 at vending machines located in each parking lot. Student parking lots are so marked at lot entrances.
Note: The PCC Flea Market is held on the first Sunday of every month. On those days, student parking is only available in Lots 3 and 4. Parking is extremely limited. It is strongly recommended students arrive early to allow time to locate parking. For more information regarding the PCC Flea Market, click here.
Other locations: Unless otherwise indicated, parking is free at all other PCC Extension locations.